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On 12/6/2017 I was awarded $50.00 to redeem on your sears purchase. Includes clearance items. This is exactly what it read and it Expied on 12/12/2017. I checked my account the following day 12/7/2017 and this had changed to now read $50.00 to redeem on your Home...
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#1144614
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Tried using it 5 times, every single time was filled with hassles, both in the store and on the phone. All phone calls were routed to people who barely spoke English, and had zero understanding of any parts of the program. We were transferred to four different people...
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2.9
I liked
  • Having free points ad an incentive
I didn't like
  • Poor customer service
#1133900
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I purchased a pair of jeans along with some other items from shop your way and sold by sears. After a month and not receiving the jeans I decided to give them a call. The representative didn't speak English real well and I had to keep repeating myself. During this call...
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4.0
I liked
  • Ease of shopping
  • Competitive pricing
  • Quick shipping to front door
I didn't like
  • Poor customer service
  • Poor communication
#1131389
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Resolved

In the beginning it worked great and apply my earned points and the FREECASH points, now it says it will apply the FREECASH points but when the actual total is given, the FREECASH points have disappeared. When you call the Shop Your Way customer support, they say they...
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2.6
I liked
  • Having free points ad an incentive
I didn't like
  • Purchasing program to be screwed up
#1122001
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"Shop Your Way" or the highway.
"Shop Your Way" or the highway.
So here's a story. Not about a lovely lady, but about Shop Your Way, the rewards program of Kmart and Sears. A few weeks ago Uber started sending my dad e-mails saying that he was earning Shop Your Way points on his drives when, in fact, he wasn't getting any points....
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Anonymous
Anonymous

When you mention Sears or KMart my skin began to crawl. Trust nothing from them - they've been going out of business for years now.

1.7
I liked
  • That after 18 days i received my first 400000 points
  • Thought of having 650000 points
  • Feeling right about my claims of false advertising
I didn't like
  • Having to fight for my first 400000 points
  • Being lied to about receiving points
  • We are right and you are wrong attitude
#1035130
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I tried to buy no less than ten items online on the shop your way website and i could not redeem my 58 dollars worth of points. I bought pots and pans...no points redeemable...lamps...six different pairs...not redeemable...serving trays...not redeemable...sheets...not...
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#883783
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How many emails do you get from Sears or Kmart promising Rewards and Savings with a LINK to their online website sale? Then you go to their website, spend an hour shopping by loading up your shopping cart only to find upon checkout that those sales and rewards promises...
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1.4
I didn't like
  • Online site misleading items not available
#719593
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Shop Your Way - Bad Cust. Service

Shop Your Way
#1070077
1.0
Details
When i open my citi acct, they agreed to link my shopyourway account with it. However today i just found out it was linked and none of citi or shopyoutway willing to help to retrieve the missing pts. They just finger pointing the responsible and wanted me to deal w the lost. Totally scam. Please do not use them
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Short Review on March 29, 2017

Shop Your Way
#1027036
1.2
Details
Very misleading...Untruthful company period
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Website