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........Wow....Guess they must not be based in the US because they do what they want. Glad I found better sites...Tried them again...same issues. Go straight to the sites everyone...better deals and way better customer service. Even if you escalate to a supervisor,...
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#1187016
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From customer service that can't relate/ communicate effectively due to the cultural divide (outsourcing) to thousands of items that don't qualify for points redemption or free shipping, almost every experience with shopyourway has been a stressful and time-wasting...
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3.1
#1184269
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Shop Your Way - Ghosted

So I got blocked from shop your way. It said to email the company and I did. 3 times now! I have also replied to 5-7 tweets asking for a response back! This is horrible customer service! Not only am I blocked but I can not spend any of my points and I was not rewarded my 3$ I won! Seems a little sketchy!
#1184230
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I signed up for Shop Your Way Rewards at a local K-Mart. I always enjoyed getting to the register and hearing "You have x $$, would you like to apply it?" Heck yeah! But sadly, the K-Mart closed. I had racked up a little over 200 points and decided to redeem them using...
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5.0
#1180653
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I have had over 200 taken out of my account by sears and shop your way. Ive done there "promos" they always find ways to go around and not give me my points. Over seas customer service and us both are horrible! They are rude and disrespectful. One of their online chat...
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1.0
#1175866
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I got this site from a co worker at major airline in December. All of us used the service in December for a few things with no issues $5.00 off items spending $40 ish... The problem is they "advertise" one thing but the codes NEVER WORK! They told me $10 off $20...
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Anonymous
Anonymous

Completely agree! They dont know how to follow through on any promise nor promos they are offering they ALWAYS find that loop hole.

1.0
I liked
  • Discount offered
I didn't like
  • Customer servicec
  • Promise they make and dont come through with
  • Attitude of customer service
#1166914
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I signed up and was using the rewards and thought I was earning points but when I went to use all these points or money I had earned my personal debit card was charged! It had even given me a zero balance owed, never even said to confirm this purchase enter your card...
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#1165628
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I received an email that I was supposed to receive 55,000 points upon the purchase of a Christmas tree. I called about 4 times and the customer service is terrible. They hardly speak English. They also said that I would receive a callback but no return calls. I am...
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1.0
#1160613
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So I use SYW frequently and what works one day won't work the next...for instance, I received $5 freecash points off of $5 in the Home department. I received it several times in Nov. and Dec. I used it to buy kitchen rugs and welcome mats. The rugs were $5.99 and the...
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#1158615
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They lure you, they promise free cash in points for you to redeem when you purchase on line or in store, but when you do, THEY TRICKED YOU!!!!, the "free cash" they promised you and that you do redeem is NEVER HONORED. You are charged with the total amount of the...
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1.0
#1157179
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