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I paid for installation for a garage door opener and was told I would be contacted within two business days to set up installation. After a week I called them and was told they don't have anyone in my area to install the opener. They said they would refund my money....
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#1336933
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Shop Your Way - Love this app!
I always win points and whenever there’s a problem their customer service group handles it quickly. I even had missing points added on a Saturday when most apps take forever to reply. I’ve been able to get so many thkings free from this which was a great help sending...
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5.0
#1356493
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Shop Your Way - Never get Cash back points as promotions

Shop Your Way - Never get Cash back points as promotions
Shop Your Way - Never get Cash back points as promotions
Really worse customer care. Never solve problem. As per promotion never get points. Angry Angry {{Redacted}} Never not getting cash back points
I didn't like
  • Customer servicec
  • Promise they make and dont come through with
#1307627
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I have been receiving SYW points via Gas Buddy. I do not accumulate a lot of points, but I spent good money to get them. I was informed that I had about $14 to use prior to their expiration which occurred over only a few months. Only having about $32 total I chose a...
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#1369801
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I purchased a tool set from Sears over $200 on 9/7. I found out on 9/8 that my husband already had this set and it was of poor quality. So less than 12 hours later I cancelled the order. I have a printed chat discussion showing they said it was cancelled and I would...
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2.4
I didn't like
  • Poor customer service
  • Feeling like my intelligence was being questioned
  • Charged for sears order that was cancelled by shopyourway
#1359057
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Call to check on an order - was passed to another person- after being on hold for 25 minutes I hung up. Called back same number and was told I was not calling correct number and was transferred. I asked for supervisor and gave my order number. After being on hold for...
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1.0
#1383736
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Shop Your Way - Reward points

I’m looking forward to redeem my points but I cannot find my points
#1401847
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Ordered an appliance that came with a $125 in shop your way points. The dishwasher took 6 weeks to arrive instead of the 7 days as stated in the order. When the points did not get credited to my account I called and was told the store never created an invoice so they...
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#1362412
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I bought a large appliance and was told I would get a certain amount of money off the price. However, it turns out to be set up in such a way that it is very unlikely that I will be able to get the full amount off, and the arrangement is very inconvenient to me....
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Anonymous
Howard Johnson85

The terms were spelled out in the promotion and if the terms weren't commendable to you then you had two options. 1st could've not made the purchase that entitled you to the p...

#1354413
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Contact Shop Your Way

Mailing Address:
Shop Your Way Member Relations
3333 Beverly Rd
Hoffman Estates, Illinois 60179
United States
Phone:
(800) 991-8708
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Shop Your Way Products and Services

I have had several issues with this rewards program. On July 31st I purchased a stove & fridge from sears. On their brand (Kenmore) I was offered 29% back in rewards points. My total purchase was over $1,800. I received nothing. Then i received an email $50 cash back...
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Anonymous
Howard Johnson

ShopYourWay is the same platform at Sears and Kmart, but at store level the offers will differ. Stores on the east coast promotions differ from stores on the west coast. Also ...

1.5
#1351934
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